At UKTropicalFish.com, all tropical fish are sold and dispatched by individual UK-based sellers. While each seller manages their own delivery process, this page provides general guidance to help you understand how delivery works across the platform.
All deliveries are fulfilled directly by the seller of each listing. This means:
Sellers choose their own couriers and preferred delivery methods
Delivery times and shipping fees can vary between sellers
You can contact the seller directly through your account if you have questions about a specific order
Shipping live fish requires careful handling. Most sellers:
Use insulated packaging and temperature control to protect fish during transit
Ship only on certain days to avoid long delays
Recommend that someone is available to accept the parcel on the first delivery attempt
Before placing an order, we recommend checking the seller’s individual listing for any specific delivery notes or live arrival policies.
UKTropicalFish.com is currently a UK-only platform.
Sellers do not offer international shipping at this time.
Once your order is marked as shipped, tracking details may be provided either by email or within your account. If tracking information is not available automatically, you can message the seller directly to request an update.
If you have any trouble contacting a seller or if something has not been resolved, feel free to reach out to us via the contact page. We are always happy to help where we can.
